So, to help you choose properly, I offer these following recommendations.
Ask lots of questions. The way you learn about a company is to ask specific questions and listen carefully to the answers.
Here are a few questions I suggest you ask:
First ask what method of upholstery cleaning do you recommend? Is it dry cleaning or wet cleaning? If it’s wet cleaning, is it a low moisture extraction technique to ensure a safe cleaning?
Noteworthy to mention, extraction cleaning removes the soiling and cleaning solutions, leaving clean fabric. Some cleaners may use a sponge and shampoo solutions, that don’t do much more than mask the soiling and make it look better. Also ask the question, “How long does it take for my upholstery to dry?” Trade sources say no more than six hours. Next ask, “What type of equipment do you use?” also “How often should I clean my upholstery?”
Remember too professionalism is important. So important to ask is, “What formal training do they have in upholstery cleaning and if they hold any current certifications.” Or, “Are they members of any trade associations.” All this identifies professionalism.
I might explain in our industry today, there are numerous formal training courses that not only educate the cleaner, but also tests for levels of competency skills. The best known certification credentials are by an organization called the Institute of Inspection, Cleaning and Restoration Certification, or known as the I.I.C.R.C. A cleaning technician cannot buy this certification but must earn it through study, experience and the successful completion of formal written examinations. Those who are certified by the IICRC have, in effect, earned a degree in upholstery cleaning. Our technicians are certified through the IICRC in upholstery and carpet cleaning.
So, as a reminder, ask if they are certified by the IICRC and can they show you their certificate.
Once you are satisfied that you are working with an honest, competent professional, invite him to your home and ask for a specific quotation. A written quotation gives you the assurance that you know exactly what your job will cost, no surprises and no illegal bait and switch tactics.