Important Questions You NEED To Ask Before Letting Any Upholstery Cleaner Into Your Home! Victoria, BC

When you're looking for a trustworthy cleaning professional in Victoria, BC always ask lots of questions.   Here are a few questions I suggest you ask.

What method of upholstery cleaning do you use?

Is it dry cleaning or wet cleaning?  If it’s wet cleaning,  is it a low moisture extraction technique to ensure a safe cleaning?

Noteworthy to mention, extraction cleaning removes the soiling and cleaning solutions, leaving clean fabric.  Some cleaners may use a sponge and shampoo solutions, that don’t do much more than mask the soiling and make it look better.

How long will it take for my upholstery to dry?

How often should I clean my upholstery?

In fairness to everyone, this is a little more difficult to answer.  Therefore the cleaning professional should ask you questions like; Do you have pets?  Or Do how many people are in your family.  What room is the upholstery located in.  Normal conditions dictate once every 12-18 months.

What formal training do they have in upholstery cleaning and if they hold any current certifications?

I might explain in our industry today, there are numerous formal training courses that not only educate the cleaner, but also tests for levels of competency skills. The best known certification credentials are by an organization called the Institute of Inspection, Cleaning and Restoration Certification, or known as the I.I.C.R.C. A cleaning technician cannot buy this certification but must earn it through study, experience and the successful completion of formal written examinations. Those who are certified by the IICRC have, in effect, earned a degree in upholstery cleaning. Our technicians are certified through the IICRC in upholstery and carpet cleaning. So, as a reminder, ask if they are certified by the IICRC and can they show you their certificate.

How much money do reputable upholstery cleaners charge?

Once you are satisfied that you are working with an honest, competent professional, invite him to your home and ask for a specific quotation. A written quotation gives you the assurance that you know exactly what your job will cost, no surprises and no illegal bait and switch tactics.

Do you guarantee your work?

Not all do. And so it’s important you have this information before making your decision.

If you would like more information please contact Victoria Carpet Care today at 250-474-7777 for more information or to request a FREE Cleaning Evaluation!


Providing Carpet, Upholstery, Area Rug cleaning to all of Greater Victoria, including Sooke, Metchosin, Langford, Colwood, Saanich, View Royal, Esquimalt and Oak Bay