#3 and #4 Costly Misconceptions About Upholstery Cleaning - Victoria BC


Misconception #3

“Carpet cleaning techniques and chemistry is the same for upholstery cleaning.”

Nothing could be further from the truth. In fact, most serious problems we hear of or even try to help others correct is many times the result of carpet cleaning techniques used to clean upholstery. Let me explain why. Carpet cleaning chemistry to a large degree is designed to clean synthetic fibers, subject to ground in soiling from the shoes. Carpet is also much thicker than upholstered fabrics. Therefore many carpet cleaners are aggressive in their approach to cleaning. In fact, you have probably heard of some of the mistakes cleaners make by leaving their carpets wet two and three days at a time. While not healthy, carpet can survive that.

On the other hand, upholstery is not as forgiving as carpet is. The biggest difference is, most upholstery is blended with natural fibers, like cotton, linen, wool or silk. And that’s good because natural fibers are more comfortable against our skin since they breathe better. However, natural fabrics are prone to more problems than synthetics are if improperly cleaned or the wrong cleaning solution is used. For example, yellowing or browning of the fabric can occur or shrinkage can result. Also, fabric appearance could be altered, even colors seriously affected, to name just a few problems.

Beyond a doubt, upholstery cleaning chemistry and cleaning techniques should be different.  Upholstery should be cleaned with a low moisture technique and be dry within one to six hours.  Also, it is vital to leave the fabric as close to the neutral state as possible.  Remember your hair care products will say, pH balanced?  You are rinsing out the shampoo in your hair and leaving it neutral or soap free.  That’s a similar comparison with proper upholstery cleaning.  We use these proper cleaning techniques with all the delicate fabrics we clean such as cotton, wool, velvets, silk and many more. 

Misconception #4

“A company that offers the lowest price is the one you should hire.”

I wish that were true, but recall the idea that quality is remembered far longer after price is forgotten.  Or the old adage, “you get what you pay for.”  Never is this truer than in the cleaning industry.  Simply put, quality-cleaning services involve time, education and ongoing training.  Add to these ingredients proper equipment, the right cleaning solutions and you have the potential of a safe, professional and quality service.  Can all of this be obtained from the lowest priced company?  You be the judge of that.  We feel strongly that quality is never cheap.  That’s why it’s important that you choose your professional cleaner carefully.  After all, did you choose your upholstery or carpet purchase based upon price alone? Or would you feel comfortable having the lowest priced company cleaning your expensive upholstery investment? Of course not.

If you have any questions or comments – or if you’d like us to give you an exact written quotation to clean your carpet or upholstery – please call us at 250-474-7777

We’ve dedicated our business to consumer education and service. We’ll be pleased to help you in every way.

Victoria Carpet Care is happy to provide our Carpet, Upholstery and Area Rug Cleaning Services to all of Greater Victoria, Sooke, Metchosin, Langford, Colwood, Saanich, View Royal, Sidney, Esquimalt and Oak Bay.

That's right... Sidney to Victoria!

Our cleaning services include: Floor Waxing, Polishing and Cleaning, High Heat Extraction, Carpet Cleaning, Upholstery Cleaning, Mattress Cleaning, Area Rug Cleaning, Tile and Grout Cleaning, Pet Stains and Odors, Odor Control, RV and Auto Interiors, Oriental Rug Cleaning, Leather Cleaning, Disinfectants, Carpet and Upholstery Protectors, Environmentally Friendly Green Cleaning Options and Furniture Cleaning